EXCHANGES & RETURNS
Returning an item couldn’t be easier, if you need to send back your ANY DI purchase, you have 14 days from the date you received your order to exchange or return. Please make sure your items are returned new, unused and with all ANY DI tags still attached. In the event of a deterioration of the goods as a result of further use, we reserve the right to demand compensation. Sale goods cannot be exchanged or refunded.
Return delivery costs will be charged to the customer.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods, in the case of partial deliveries, the last of the goods. To exercise the right to withdraw, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form for this purpose, but it is not obligatory.
Address the withdrawal to:
Address the withdrawal to:
or per post: ANY DI GmbH, Feringastraße 9, 85774 Unterföhring/Munich, Germany
You can also exercise your right of withdrawal by returning the goods pursuant to paragraph 1 or by returning the goods without comment. Unless the circumstances indicate otherwise, returning the goods without comment will be understood as a statement of withdrawal.
EFFECTS OF WITHDRAWAL
If you withdraw from this contract, we shall reimburse to you all payments received from you, not including the costs of delivery (the costs for the return shipment will be worne by the customer) without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
We will carry out such reimbursement using the same method of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any case, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us at: ANY DI GmbH, Feringastraße 9, 85774 Unterföhring/Munich, Germany
The deadline is met if you send back the goods before the period of 14 days has expired. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
End of cancellation policy.